UPS Operation & Troubleshooting Guide for Monitoring Equipment Rooms

UPS Operation & Troubleshooting Guide for Monitoring Equipment Rooms

Power SystemsPublished on 2026-08-26 12:31

1. Basic UPS Construction

A UPS (uninterruptible power supply) consists mainly of four parts:

2. Five Working Modes

  1. Mains inverter mode: mains power is rectified and PFC-corrected before feeding the inverter circuit, which outputs continuous, uninterrupted AC power. Once the inverter starts, the charger automatically turns on to charge the batteries.
  2. Battery mode: when mains power fails, the system automatically switches to battery mode without interrupting the load; when mains power is restored, it automatically switches back to mains mode with a transfer time of 0 ms.
  3. Bypass mode: on inverter failure, overload or manual transfer, the load is switched from the inverter side to the bypass side without interrupting the supply.
  4. Maintenance mode (manual bypass): with the manual bypass switch closed, mains power flows directly from input to output without passing through the unit's internals, allowing UPS maintenance and repair while the load stays powered.
  5. Frequency converter mode: a stable 50 Hz/60 Hz output can be configured, with a mains input frequency range of 40 Hz–70 Hz. In this mode bypass is inactive; if mains power becomes abnormal, the unit automatically transfers to battery mode while maintaining the configured output frequency.

3. Operating Precautions

4. Maintenance Cycles

Battery Maintenance Schedule

Cycle Inspection requirements
Monthly 1. Check connections for looseness and corrosion; 2. Check casings for leakage and deformation; 3. Check around terminals and safety valves for acid mist and acid liquid
Quarterly 1. Full cleaning; 2. Measure terminal voltage of the whole bank and of individual cells
Yearly 1. Measure voltage drop on feeder busbars, cables and connection straps; 2. Verify discharge test; 3. Capacity test

UPS Maintenance Schedule

Cycle Inspection requirements
Monthly 1. Alarm indicators/display functions; 2. Grounding protection; 3. DC fuse voltage drop/temperature rise; 4. Relays/circuit breakers/fans; 5. Load sharing; 6. Cleaning
Quarterly 1. Lightning protection; 2. Wiring terminal contact; 3. Contact of switches/contactors; 4. Neutral line current; 5. Automatic bypass performance
Yearly 1. Verify discharge test; 2. Harmonic current and power factor tests

Battery and Charging Essentials

5. Key Operating Procedures

Pre-Start Checks

All screws tight and wiring correct; mains/bypass input/output/battery breakers all in the OFF position. For long-backup models, first configure the charging parameters and battery parameters; the bank count must match the actual number of battery banks (usually preset by the manufacturer — do not change it without authorization).

Starting in Mains Mode

  1. Close the input and bypass breakers; after power-up the UPS automatically enters bypass
  2. Tap the "Power On/Off" icon; the first startup requires the startup password (obtain it from customer service), then tap "Transfer to Inverter" to enter mains mode
  3. Close the battery breaker (long-backup models) and the output breaker; normal operation begins

Maintenance Bypass Procedure

Safety note: when using maintenance bypass, strictly follow the sequence "transfer to bypass first, then close the maintenance breaker, then open the internal breakers"; when exiting, restore internal supply before opening the maintenance bypass, to avoid an artificial power outage.

6. Common Fault Handling

Symptom Possible cause Remedy
Power failure alarm Tripped breaker/poor contact/abnormal voltage/damaged switch/circuit fault Check switches and wiring, correct the voltage or start the generator, check fuses, check circuits
Load loses power after mains failure despite normal voltage Low battery/failed charger/overload transferred to bypass/poor connection/failed inverter Start the generator to charge, add a voltage stabilizer, check the charger, replace batteries, reduce load, check the inverter
Unit unusable Battery deeply discharged from long storage/AC-DC not properly connected/startup circuit fault/internal damage Fully charge, check contacts, check the startup circuit, check the power supply and inverter
Sudden audible alarm Excessive load/short circuit/inverter fault/circuit protection Check power capacity, check for short circuits, check the inverter, check voltage, load and circuits
Unit works normally but load equipment misbehaves Neutral-to-ground voltage too high/load ground not at same point as UPS ground/interference Parallel a 1–3 kΩ resistor between neutral and ground at the output, connect UPS ground and load ground to the same point, restart the load

Typical Cases

7. Fault/Alarm Handling Reference (Excerpt)

Category Fault/alarm Solution
Battery Battery overcharge Turn off the charger and contact customer service
Battery Battery low voltage Test the battery/charger; verify battery settings match the actual configuration; when on battery supply, shed non-critical loads promptly
Battery Battery not connected Check the external battery breaker; check battery wiring
Charger Fault/not connected/overtemperature/short circuit/Buck soft-start failure Turn off the charger and contact customer service; confirm whether it is enabled; no action needed; check the wiring
UPS BUS overvoltage/undervoltage/imbalance/short circuit Check three-phase mains balance and fluctuation; power off for 30 s and restart; if the problem persists, contact customer service
UPS Output short circuit (phase R/S/T and phase-to-phase) Check output wiring and load for short circuits
UPS Overload fault Shed non-critical loads, redistribute to balance the three phases, power off completely for 30 seconds and restart
UPS Overtemperature fault Keep ambient temperature within range; power off for 30 seconds and restart
UPS Mains/bypass phase sequence error Check the input power supply and three-phase input wiring
UPS Maintenance panel open No action needed in maintenance bypass mode; in other modes, check whether the panel screws are tightened
UPS Emergency shutdown Confirm whether the EPO button has been pressed
Communications CAN bus/synchronization/communication fault Check that communication cables are properly connected

Pages 31–34 of the original document contain roughly 40 fault/alarm entries; printing them and posting them at the equipment room duty station is recommended. This guide is compiled from implementation materials of a municipal project equipment room UPS (EA990 series, online double-conversion).